If you recipient has not received the email notification, it has ended up in their spam/junk folder. We have taken precautions so that emails will not be caught in such filters, but it can happen in some cases. We recommend your recipient to add our notification system email address (Denne e-postadressen er beskyttet mot programmer som samler e-postadresser. Du må aktivere javaskript for å kunne se den.) to their contacts address book. After they add the contact, they will not have any problems receiving files from you.